Viewing Agreements

This guide explains how to view and manage e-signature agreements from your site.

Accessing Agreements

  1. Log in to the platform
  2. Go to your site's dashboard
  3. Click Agreements in the left navigation

You'll see a list of all agreements sent for signature on your site.


Agreement List

The list shows:

  • Document — Agreement name (click to view details)
  • Signer — Email address of the person signing
  • Status — Current status
  • Created — When the agreement was sent
  • Completed — When it was signed (if applicable)
  • PDF — Download link for signed documents

Agreement Statuses

Status Meaning
Signed (green) Document has been signed
Pending (yellow) Waiting for signature
Declined (red) Signer declined to sign
Expired (gray) Signing link expired

Filtering by Status

To view only agreements with a specific status:

  1. Click the Status dropdown above the list
  2. Select a status (Signed, Pending, Declined, etc.)
  3. The list updates to show only matching agreements

Click Clear to see all agreements again.


Agreement Details

Click any document name to view its details:

  • Signer — Name and email of the person who signed (or is expected to sign)
  • Created — When the agreement was created
  • Completed — When it was signed (for signed documents)

Downloading Signed PDFs

For signed agreements:

  1. Open the agreement details
  2. Click View to open the PDF in a new tab
  3. Click Download to save the PDF to your computer

You can also download directly from the list using the download button in the PDF column.


Common Questions

Why is an agreement stuck on "Pending"?

The signer hasn't completed the signing process yet. They may have:

  • Not received the email
  • Started but not finished signing
  • Forgotten to complete it

Consider reaching out to remind them.

Can I resend a signing request?

Agreements cannot be resent from the dashboard. If a signer needs a new link, you'll need to create a new agreement.

Signing links expire after a set period (typically 7-30 days). After expiration, the agreement status changes to "Expired" and the signer would need a new agreement.

Where are signed PDFs stored?

Signed PDFs are securely stored and accessible to users with edit or admin access to the site. Download links are temporary and expire after one hour.