Setting Up Outbound Email (SMTP)

To send email from your custom domain address, you need to configure SMTP in your email application. This is a one-time setup.

What You'll Need

• Your email address (e.g. hello@yourdomain.com)
• Your SMTP password (provided to you separately)

SMTP Server Settings

Setup by App

Outlook (Desktop & Web)

1. Go to Settings → Mail → Sync email (web) or File → Account Settings (desktop)
2. Select your account and find the Outgoing mail (SMTP) section
3. Enter the settings:
   • Server: smtp.forwardemail.net
   • Port: 465
   • Encryption method: SSL/TLS
   • Username: Your full email address
   • Password: Your SMTP password
4. Save and send a test email

Apple Mail (macOS)

1. Open Mail → Settings (or Preferences) → Accounts
2. Select your account, then click Server Settings
3. Under Outgoing Mail Server (SMTP), uncheck Automatically manage connection settings
4. Enter the settings:
   • Host Name: smtp.forwardemail.net
   • Port: 465
   • Use TLS/SSL: Checked
   • Username: Your full email address
   • Password: Your SMTP password
5. Click Save and send a test email

iOS (iPhone / iPad)

1. Go to Settings → Mail → Accounts
2. Select your account, then tap Account → SMTP (under Outgoing Mail Server)
3. Tap Add Server or select the existing server to edit
4. Enter the settings:
   • Host Name: smtp.forwardemail.net
   • User Name: Your full email address
   • Password: Your SMTP password
5. Make sure Use SSL is on and Server Port is 465
6. Tap Done and send a test email

Troubleshooting

• Emails not sending immediately? There may be a brief approval period (usually 1–2 hours) for new domains before outbound email is enabled.
• Wrong port? Make sure you are using port 465 with SSL/TLS. If your email client does not support port 465, try port 587 with STARTTLS.
• Authentication errors? Double-check that your username is your full email address and that you are using the SMTP password (not your account login password).